Transparent Pricing
Quoted in writing.
Agreed before we begin.
Compliance work is case-specific. We quote each engagement on a fixed-fee basis after a free review - never an estimate, never a surprise.
ASIN Classification Review & Appeal
Your ASIN was restricted - but was Amazon right? We investigate what triggered the classification, review and modify your listing content to remove the block, and submit the appeal to get it reinstated.
Fixed-fee · agreed before work begins
- Identify the product type and cross-reference with Amazon's policies to determine if the product is controlled or restricted
- Investigate what triggered the classification or restriction
- Review the product detail page and its content to identify any incorrect claims or keywords causing the block
- Modify the listing content to remove the compliance trigger
- Handle the appeal submission to Amazon
- Follow up until the restriction is lifted
Document Review & Remediation
Amazon has told you what's wrong - but the message is unclear and you don't know exactly what to fix. We decode Amazon's rejection, identify precisely what is missing or incorrect in your documents, and remediate them so your next submission meets Amazon's requirements.
Fixed-fee · agreed before work begins
- Review the case submitted to Amazon
- Decode the blurb/rejection message received from Amazon to understand exactly what was flagged
- Identify what is needed to resolve the rejection
- Line-by-line review of the seller's existing submitted documents
- Identify exactly what is missing or incorrect in the documents
- Advise on what is needed to remediate - seller obtains the required documents
- Review the remediated documents once received from the seller
- Resubmit to Amazon
- Follow up with Amazon until the case is resolved
Safety Incident ASIN Reinstatement
A customer safety report has blocked your ASIN. We assess the incident, review what Amazon requires for reinstatement, and get you back live.
Fixed-fee · agreed before work begins
- Review the Amazon message on the ASIN suppression
- Review the product and details received from Amazon regarding the safety incident
- Review and remediate documentation
- Submit reinstatement appeal
- Follow up with Amazon until ASIN is back live
Compliance Document Creation
Need a CPC, GCC, or DOC? We create fully compliant safety documents structured exactly to Amazon's submission standards - using your existing test reports and product information.
Fixed-fee per document · agreed before work begins
- Review product type and applicable standards
- Review existing test reports and any other necessary documents from the seller
- Create CPC, GCC, or DOC as required
- Structure documents to Amazon's submission standards
- Deliver final documents ready for submission
Product Compliance Assessment
Not sure what Amazon requires for your product? We check, classify, and tell you exactly what you need before problems arise.
Fixed-fee · agreed before work begins
- Check the product type and what Amazon classifies it as
- Cross-reference with Amazon's policies to determine what is required
- Check if any additional compliance steps are required for the product type
- Advise the seller on what documents are needed for listing
Testing Guidance
Know what to test, where to test, and which lab is right for your product.
Register your interest and we will notify you when this service launches
- Identify the product type and applicable testing standards
- Advise on what testing is required for the product
- Recommend the best lab for that specific product type and testing requirement
All engagements are advisory in nature. We do not guarantee any specific outcome from Amazon - see our Terms for details.
Free first review
Every engagement starts with a no-cost case review.
Quote within 24h
Written scope and fee returned within one business day.
Ex-Amazon experts
Delivered by ex-Amazonians from the product safety team.
How pricing works
From inquiry to engagement
Free Review
Send your product details and Amazon notifications. We review at no cost and confirm exactly which service you need - or whether you need one at all.
Written Quote
You receive a fixed-fee quotation in writing, with scope, deliverables, and timelines clearly defined before any work begins.
Engagement
Payment confirms acceptance. Our team begins work immediately and keeps you informed at every stage through to delivery.
Questions
Frequently asked
How long does each service take?+
Timelines vary by case complexity and are confirmed in your written quote. In most cases, initial assessments are returned within 48 business hours and active work begins immediately upon payment confirmation.
Why don't you publish fixed prices for every service?+
For most services, compliance work is highly case-specific - fees depend on product category, marketplace, document state, and the scope of remediation needed. Publishing a one-size price would either over-quote simple cases or under-deliver on complex ones. Every quote is fixed and given in writing before work starts, so there are no surprises. Two services - Compliance Document Creation ($299 per document) and Product Compliance Assessment ($399) - are offered at fixed prices.
What currencies do you accept?+
Fees are typically quoted in USD, but we accept payment in major currencies including EUR, GBP, and CAD. Any conversion or transaction fees are the client's responsibility.
Is the first review really free?+
Yes. Send your product details and any Amazon compliance notifications. Within 24 hours you'll receive an honest assessment - even if our verdict is that you don't need our services.
What's your refund policy?+
We operate a strict no-refund policy once work has commenced. Cancellations before work begins are reviewed case-by-case. Full details are in our Terms.
Start Free
Get your free review and written quote
Send us your case details and any Amazon notifications. Within 2 business days you’ll have a written assessment and a clear scope of work - at no cost.